Topic: This article covers frequently asked questions regarding Okta, logging into the InovalonONE platform, resetting your password and unlocking your account.
Si eres un usuario de TSA para Converged Patient Assessment (ePASS), haga clic "AQUI"
What is Okta?
Okta is an on-demand service that allows you to easily sign-in to all the applications your organization uses through a single login.
Once you sign in, your Okta home page displays all your applications in one location. Simply, click the application's corresponding icon and each application opens in a new browser window or tab and you are automatically logged-in.
How do I set up multi-factor authentication (MFA)?
Read more: Enabling Multi-Factor Authentication
How do I login to InovalonONE®?
Read more: Login to InovalonONE® Platform
I'm Converged Patient Assessment (ePASS) user who needs to set up two-step verification.
What is my username?
Your InovalonONE® username is what you use to login to Inovalon applications (i.e. Converged Data Insights (INDICES®), Converged Analytics (QSI-XL™), Converged Patient Assessment (ePASS®), Converged Data Ingestion (iPORT-HD™), etc.).
I forgot my username.
If you forgot your username, please contact Inovalon Customer Support at +1 (800) 591-9229 or support@inovalonONE.com.
I forgot my password or I am locked out of my account.
For any additional assistance or to report a bug, please contact Inovalon Customer Support at:
+1 (800) 591-9229 or support@inovalonONE.com.