Current Converged Patient Assessment (ePASS®) Users: Set Up Two-Step Verification

Product Name: Converged Patient Assessment 

Previously known as ePASS®

Note: Inovalon is in the process of updating our product names! ePASS® is now Converged Patient Assessment. Please note that we are working to update our articles as quickly as possible and did not want to impede your access in the meantime. We ask that you bear with us as we ensure we update all content and images throughout this article. 

If you are an In-Office Provider or Clinical Associate that had an account in Patient Assessment (ePASS^®) but has not logged into the application in over two years, then you still need to set up Two-Step Verification. Please contact Customer Support by calling 877-448-8125 or emailing support@inovalon.com. Support is available 7 days a week 8AM to 8PM and Public holidays 10AM to 6PM EST.

If you are not an In-Office Provider or Clinical Associate, please select Inovalon Employee/Contractor on the Main Landing Page