If you have access to Inovalon today you are all set!
You will need to login before you can access the rest of the Help Center website.
|In the middle of the page, click the blue Sign In button as seen in the screenshot on the right.|
You will be prompted to sign in using your Inovalon One credentials and use Okta Verify for multifactor authentication.
The first time you login to the Help Center, you will need to choose a method for multifactor authentication as seen in the screenshot below.
We recommend choosing SMS Authentication when setting up MFA through Okta. Every time you login to the Help Center, you will be sent a single-use code to your phone that you can type into Okta without having to download an app.
Choose which form of MFA you want, follow the steps to set it up, verify through Okta and you're in!
After your first time logging in, to re-login you simply click Sign in, enter your Inovalon One credentials, and verify with Okta through your chosen method of MFA.
To return to the home page and sign in, click the link here
If you experience any issues logging into the Help Center after following these steps, email VOC@inovalon.com
We will work with you to ensure you can login!